Tracy Heitmeyer – 5 Bean Coffee – Reynoldsburg, Ohio
Podcast Summary
In this episode of Cosmos and Commerce, Michele and Janis sit down with Tracy Heitmeyer, the inspiring owner of 5 Bean Coffee in Reynoldsburg, Ohio. Tracy takes us on a journey through her entrepreneurial path, from her humble beginnings learning the ropes of running a business to navigating the challenges of starting a coffee shop at the height of the 2008 recession.
Tracy shares the origins of 5 Bean Coffee, explaining that the idea came from a family conversation about finding a business that would allow her to balance work and family. After researching franchise options and stumbling upon the local Crimson Cup, Tracy found a perfect fit. With their guidance, she was able to bring her vision to life.
The discussion also dives into the difficult early days, where slow business and the financial crash left Tracy and her husband, Jason, struggling. Tracy’s determination, alongside strong customer service, helped the business grow steadily year after year, eventually doubling during the pandemic. Today, 5 Bean Coffee is known for its excellent service, innovative drinks, and unique marketing, including their viral A-frame signs that even caught the attention of Jennifer Aniston.
Tracy’s philosophy on leadership, customer relations, and maintaining a positive work environment has contributed to 5 Bean Coffee’s success. She emphasizes the importance of consistency, staff happiness, and focusing on loyal customers rather than trying to please everyone.
Tracy also opens up about her desire for balance, explaining how she’s learned to slow down and prioritize her health and family after years of nonstop hustle. While she’s not planning to expand 5 Bean Coffee, she is excited about continued growth and maintaining the shop’s reputation as a community favorite.
Tune in to hear Tracy’s invaluable insights on running a successful business, overcoming challenges, and staying true to your values.
Key Takeaways:
- Persistence and customer service are key to long-term business success.
- A supportive community and good staff culture can make or break a business.
- Balance in life and work is essential for long-term happiness and health.
Find 5 Bean Coffee:
- Website: 5 Bean Coffee
- Instagram: @5beancoffee
- Facebook: 5 Bean Coffee
